88% Reduction in Audit Time for a Large US Retailer with [24]7.ai's Real-Time Quality Framework
[24]7 Analytics’ proprietary tools leverage data modelling and text mining methodologies to simplify and optimize your business operations, while enhancing customer experience. Our solution transforms 100% of your customer interaction data into focused insights. It goes beyond measuring traditional KPIs to uncover the leading indicators that drive them.
Discover paradigm shifting use cases to drive superior efficiencies and experiences.
Want exceptional results? Empower your agents with the best sales, retention, and conversational practices, to amazingly amplify revenue and CX scores. Leverage our expertise for elevated engagements.
Want to boost customer confidence and company credibility? Employ a real-time quality review framework to identify, validate and act on every slip-up. Create positive user experiences while achieving unparalleled transaction quality.
Want to establish best-in-class transaction integrity? Leverage our modeling expertise for real-time detection of all anomalous instances. Gain your critical compliance edge.
Want to unambiguously validate each transaction? Arm your business with a new-age, fully automated audit process that can flag potential frauds. Don't let fraud become a costly predicament.